Eden Mill Software Book your free audit

Wholesale distribution · Order intake

Orders arrive by email. Somebody types them in again.

A customer sends a purchase order as a PDF or in the body of an email. Someone opens it, finds the account, matches every line to a product code and types it into the system. It takes a morning, it happens every day, and a single transposed digit ships the wrong thing to the wrong place.

What we connect to

Nothing gets replaced.

  • Orders arriving by email, PDF or attachment
  • Your customer accounts and product records
  • Pricing, terms and account-specific rules
  • The system you enter orders into today

What stops being manual

The work you get back.

  • Orders created without anyone retyping them
  • Customers and line items matched against your own records
  • Anything ambiguous flagged for a person rather than guessed at
  • A morning back, every day

Built around your order format and your existing system. Most builds of this kind finish in two to four weeks, at a fixed price agreed before work starts.

Who it is for

Built for businesses that look like this.

Distributors and wholesalers of roughly 10 to 100 people

Businesses taking orders by email rather than through a portal

Anyone whose first hour of the day is data entry

Operations managers who own the error when it goes wrong

Distribution facility · 23 employees · Sykesville, MD

6 hrs/week

+$8,000 a year

Order intake pulled from email into the shop system. The person who retyped orders now schedules the floor.

Common questions

What people ask first.

Our customers all send orders differently. Does that break it?

No, and it is the normal case. The software learns the formats your regular customers actually send. Anything it has not seen before goes to a person instead of being guessed at.

What happens when it gets something wrong?

It flags rather than guesses. Where a line cannot be matched with confidence it stops and asks, which is the behaviour you want on an order that turns into a shipment.

Do we need to change how customers order?

No. That is the point. Asking customers to change how they buy from you is a good way to lose them, so the software adapts to what they already send.

Can it write back into our system?

Usually. Whether it writes directly or stages orders for one-click approval depends on what your system allows and how much you want checked first.

All questions

Other industries we build for: Manufacturing · Trade contractors · Professional services. See all

Tell us what you’re still doing by hand.

Write to us. Two or three sentences is plenty: what the task is, who does it, and how often.

We read and answer every message ourselves.

chris@edenmillsoftware.com